Enterprise Vault (EV) Search prompts for user credentials when Active Directory (AD) Client Certificates are in use
Article ID: 100015504
Updated On:
Resolution
This is an unsupported configuration and expected behavior.
If supportability is required for this feature log please log an enhancement request at the following location:
https://www.veritas.com/connect/archiving-and-ediscovery/ideas
Issue/Introduction
Active Directory client certificates can be configured to be used in Internet Information Services. This is useful if the end user is utilizing a device that is not logged on as the active directory user, for example, a mobile device or a windows client logged on as a local user.
With this particular configuration the behavior the user experiences is that they are prompted to provide AD credentials even if the AD Client Certificate is installed on the device. Once the credentials are successfully provided EV search functions as expected.
The issue is that EV Search is not taking the active directory client certificate into consideration and this only affects the new EV search introduced from version EV 11.
With this particular configuration the behavior the user experiences is that they are prompted to provide AD credentials even if the AD Client Certificate is installed on the device. Once the credentials are successfully provided EV search functions as expected.
The issue is that EV Search is not taking the active directory client certificate into consideration and this only affects the new EV search introduced from version EV 11.
Additional Information
ETrack: 3767214
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