Error Message

INFO  [collection.event.FailTaskEvent] Skipping setting exception property on FailTaskEvent
com.teneo.esa.icp.collection.EsiCollectionException: [#422243] An error occurred while running a collection task - {0.EN_US}
    at com.teneo.esa.icp.collection.MailServerCollectionJob.executeTask(MailServerCollectionJob.java:322)
    at com.teneo.esa.icp.collection.CollectionJob.runCollectionJob(CollectionJob.java:289)
    at com.teneo.esa.icp.collection.CollectionJobBase$1$1.run(CollectionJobBase.java:75)
    at com.teneo.esa.jobmanager.remote.RemoteJobCapsule.call(RemoteJobCapsule.java:73)
    at com.teneo.esa.jobmanager.remote.RemoteJobCapsule.call(RemoteJobCapsule.java:26)
    at com.teneo.esa.common.remote.ServerSideRemoteExecutor$CancelHandler.callNested(ServerSideRemoteExecutor.java:559)
    at com.teneo.esa.common.remote.ServerSideRemoteExecutor$CancelHandler.call(ServerSideRemoteExecutor.java:535)
    at java.util.concurrent.FutureTask.run(FutureTask.java:262)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)
2015-05-29 13:19:56,255 INFO  [jobmanager.remote.lifecycle] Remote Processing ended with error for job id 1.5.6.8223562886534923142
com.teneo.esa.icp.collection.EsiCollectionException: [#422243] An error occurred while running a collection task - {0.EN_US}
    at com.teneo.esa.icp.collection.MailServerCollectionJob.executeTask(MailServerCollectionJob.java:322)
    at com.teneo.esa.icp.collection.CollectionJob.runCollectionJob(CollectionJob.java:289)
    at com.teneo.esa.icp.collection.CollectionJobBase$1$1.run(CollectionJobBase.java:75)
    at com.teneo.esa.jobmanager.remote.RemoteJobCapsule.call(RemoteJobCapsule.java:73)
    at com.teneo.esa.jobmanager.remote.RemoteJobCapsule.call(RemoteJobCapsule.java:26)
    at com.teneo.esa.common.remote.ServerSideRemoteExecutor$CancelHandler.callNested(ServerSideRemoteExecutor.java:559)
    at com.teneo.esa.common.remote.ServerSideRemoteExecutor$CancelHandler.call(ServerSideRemoteExecutor.java:535)
    at java.util.concurrent.FutureTask.run(FutureTask.java:262)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:744)

Notes

Veritas Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.
 
This issue is currently under investigation by Veritas Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a point fix or fix pack in the current or future versions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see https://www.veritas.com .
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

A direct Domino collection task with keyword(s) specified in the "Keywords" tab fails. However, a collection task without any keyword(s) specified completes successfully.

JIRA: ESA-36938