An e-mail in native view shows the wrong sent date compared to indexed sent date
Article ID: 100015668
Updated On:
Description
Error Message
No error messages are displayed in this situation.Workaround
The workaround is to image the documents in the case using the legacy imaging tool IGC.
To do this, set the following property to disabled: esa.imaging.muhimbi.service.enabled and restart the Clearwell services.
If documents are cached that exhibit this, please contact technical support as it'll be necessary to clear the cached versions that show the incorrect date.
Resolution
This issue has been resolved in version 9.1 and above.
ESA-43638
ESA-43638
Issue/Introduction
A message that in native view shows the wrong date when compared to the indexed sent date:
Additional Information
ETrack: 3798172
ETrack: 3798172
JIRA: null
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