Registry key EnterpriseVault.DesktopUI is not recreated during 'Repair' of Outlook Add-in
Article ID: 100015846
Updated On:
Resolution
Workaround: Remove and Re-install the Enterprise Vault Add-In
Veritas Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.
There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see https://www.veritas.com.
Issue/Introduction
The Registry Key "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\EnterpriseVault.DesktopUI\LoadBehavior" possibly could be removed in error. Executing the installation of the Enterprise Vault (EV) Outlook client Add-In using the same Enterprise Vault version is not added to the registry again (neither when using "install" nor when using "repair" option).
Additional Information
ETrack: 3820767
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