How to exclude Enterprise Vault Shortcuts from collections and PST files

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Article ID: 100015868

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Updated On:

Cause

The Exchange collection task will collect Enterprise Vault shortcuts by default.

Resolution

To exclude the Enterprise Vault shortcuts from Processing a new property is available:
esa.crawler.mapi.msgTypeToSkip = IPM.Note.EnterpriseVault.Shortcut

  • To add the property, follow the steps in article "How To Change ESA Configuration Settings (Property Browser)" Article link below.
  • With this new property in place, values separated by commas can be added to exclude custom message classes.
  • Note: The property must be configured on each eDP node in a cluster.
  • After configuring the property an eDP Services restart must be performed for any changes to take effect.  (CW Utility icon on the server desktop, Option #3 & Option #4.)

Issue/Introduction

Performing an Exchange Collection returns results which are Enterprise Vault shortcuts.

Additional Information

JIRA: ESA-41812