How to measure the Enterprise Vault archiving window in real-time using Windows Performance Monitor.

book

Article ID: 100017531

calendar_today

Updated On:

Resolution

Performance issues discovered by performing these tests must be investigated by  Professional Services and not Enterprise Support so that a proper environmental audit may be performed.

Customers using Enterprise Vault 7.0 and above may find Enterprise Vault Reporting to perform the same monitoring statistics but is integrated into the product.

The enterprise vault archiving window can be measured by sampling the "MSMQ Storage Archive Queue" performance counter for a particular vault server. This method will allow an administrator to sample date/time being archived at "X" intervals. The MSMQ method may help a administrator test the performance of MSMQ because they may move the MSMQ to a separate volume for improved MSMQ disk I/O operations. The caveat being that the MSMQ is the bottleneck.
 
To measure the Enterprise Vault archiving window in real time and study trends during the archiving run follow the steps outlined below. 
 
 
1. Start Performance Monitor by clicking on "Start" then "Run" type in "Perfmon" then click "OK".
 
2. Click on "Performance Logs and Alerts".
 
3. Click on "Counter Logs".

4. Right click on "Counter Logs".
 
5. Click on "New Log settings".
 
6. Type in "StorageArchiveQueue" and click "OK".
 
7. Click on "Add Counters".
 
8. Choose "MSMQ Queue" for the performance object.
 
9. In the "Select instance from list" choose "Enterprise Vault Storage Archive".
 
10. Click on "Add".
 
11. Choose the "Sample data interval" and "Units".
 
12. Click on the "Log Files" tab.
 
13. Choose text file (Comma delimited).
 
14. Click "Apply".
 
15. Click on the schedule tab and set a start time and leave the stop time set to manual.
 
16. Click "OK".
 

 
Note: Once the data has been collected then the file can be opened in Microsoft Excel.
 
   
 
17. Right Click on the first row and delete it so the column looks like the chart below.
 
         
 
18. Right Click on column "A" then click on format cells.

         
 
19. A. Click on "Time" then click on "Military time". (24 HRS) click "OK".
 
    B. Highlight all of the data in columns "A" and "B".
 
    C. Click on "Insert" at the top of the page then click on "Chart".

         
 
20. Click on "Line" then click "Next"

           
 
21. A chart will be listed.  Click "Next", "Next", then click "Finish"


 
22.  The time line for an archive period can be viewed. If the archive queue reaches "0" before the archive window in Enterprise Vault is closed then the window can be reduced. If the archive numbers are still high at the end of the Enterprise Vault archive window then the Enterprise Vault archive window may need to be increased. The data should be collected for more than one day so trends can be detected. If the customer has a new installation of Enterprise Vault then it may take a few days or weeks for the initial archiving of all mailboxes to completed.

Issue/Introduction

All storage queues on the vault server will send their messages to this queue before they are archive. This queue will increase during the archiving process and will decrease as the archiving to storage completes.
The "Storage Archive Queue" can be sampled at defined intervals, the default is every 15 seconds, and logged to a CSV (Comma Delimited) file with the "message count" and the time the sample was taken. The measurement can start at a selected time using the schedule feature that is built into the Performance Monitor tool.