How to read Enterprise Vault (EV) Event log messages on a computer that does not have EV installed

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Article ID: 100018027

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Description

Error Message

On computers which do not have the EV DLL registered properly, the following generic message is shown

The description for Event ID ( xxxx ) in Source ( Enterprise Vault ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event:

Resolution

 In order to read the full text properly for the read EV Event log, perform the following:

1.   On a system with EV installed, locate VaultMessages.dll (by default in C:\Program Files\Enterprise Vault\) on the EV Server
2.   Copy Vaultmessages.dll to the new computer or workstation
3.   Open the Command prompt by clicking on Start | Run | Type in CMD | press Enter
4.   Run the following command to register this dll on the secondary computer or workstation:

regsvr32.exe "C:\\VaultMessages.dll

Note: Replace with folder path of dll location.

 

 

Issue/Introduction

Sometimes it may be necessary to read EV Event log details on a machine that does not have EV installed.