"MSMQ negative acknowledgment message(s) have been handled" in EV Event Log.

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Article ID: 100018041

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Updated On:

Description

Error Message

Queue:.\private$\Enterprise Vault Archive Agent Admin QueueReason: The sender does not have send access rights on the queue

 

Cause

When installing the Microsoft Message Queuing Service in Workgroup mode, this is an expected problem because the Message Queuing Service cannot connect to the Active Directory. (See Acknowledgements for further details)

 

Resolution

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

To resolve this problem, add the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSMQ\Parameters\Setup
Name: AlwaysWithoutDS
Type : DWORD
Value: 1


0 : Message Queuing will try to join Message Queuing Enterprise on the domain when the computer is moved from workgroup to domain.
1 : Message Queuing must remain in the workgroup mode, even if the computer later joins a domain.

Backup the Registry before running through the steps
  1. Click Start, and then click Run.
  2. In the Open box, type regedit.
  3. Click OK.
  4. In Registry Editor, locate the registry key that is named: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSMQ\Parameters\Setup
  5. In the left pane, right-click Setup, point to New, and then click DWORD Value.
  6. Name the new DWORD value AlwaysWithoutDS.
  7. Right-click AlwaysWithoutDS, and then click Modify.
  8. The Edit DWORD Value dialog box appears.
  9. In the Value data box, type 1.
  10. Restart the Message Queuing Service.

Issue/Introduction

"MSMQ negative acknowledgment message(s) have been handled" in the Enterprise Vault (EV) application log or EV Event Log.