Event ID 40966: File System Archiving fails with error - A program fault has raised an exception
Article ID: 100018052
Updated On:
Description
Error Message
A program fault has raised an exception.
Exception: Object reference not set to an instance of an object.
V-437-40966
Cause
The most common reason for this is that the Vault Service Account (VSA) is not a member of the local administrators group on the target file server.
Resolution
1. Add the VSA to the local administrators group on the target file server
2. It may be necessary to restart the EV Admin service, however, this is not always the case
The FSA archiving task should now run as expected.
Note: Should the target file server also be a domain controller, ensure the Enterprise Vault service account is a member of the 'Built in - Administrators' group and not the 'Domain Admins' group.
Note: Should the target file server also be a domain controller, ensure the Enterprise Vault service account is a member of the 'Built in - Administrators' group and not the 'Domain Admins' group.
Issue/Introduction
During a scheduled or manual File System Archiving (FSA) run, the error below is logged and no archiving occurs.
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