Event 13360 8453 Domino directory group name
Article ID: 100018676
Updated On:
Description
Error Message
Event 13360
Category: Directory Service
Description: An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: .\ADODataAccess.cpp (CADODataAccess::ExecuteSQLCommand)
Description: Violation of PRIMARY KEY constraint 'PK__#4D2A7347__4E1E9780'. Cannot insert duplicate key in object 'dbo.@EvalTable'.
SQL Command: CheckAccessToVaultWithDominoACL
Additional Microsoft supplied information:
Source: Microsoft OLE DB Provider for SQL Server
Number: 0x80040e2f
SQL State: 23000
Native Error: 00002627
HRESULT 0x80040e2f
V-437-13360
Event 8453
Source: Enterprise Vault
Category: Directory Service
Description: The EnterpriseVault.DirectoryService object reported an error.
The error code was 0x80040e2f
V-437-8453
User (TestUser/SYMC) cannot open database (Server_name!!EV\EV_00000004.nsf)
Attempt to access database EV/EV_0000004.nsf By Test User/SYMC was denied
IMPORTANT: Do not edit this content in Information Manager
Internal Notes
The content of this document is referenced in an Enterprise Vault Digest. Do not make changes to this article. If you would like changes to be made to this content, use the Information Manager feedback feature. Alternatively, you can send an e-mail to the owner or the Enterprise Vault Knowledge Management team DL-CS-KM.
Self Help PTI - active content project - 12-29-2014 This article has been moved to INTERNAL ONLY
Cause
The issue is caused when a user is a member of multiple Domino Directory groups with the exact same name. (i.e. In a multi-domain environment there are multiple LocalDomainAdmin groups)
Additional Symptoms also occur such as the following:
On the Enterprise Vault Domino Gateway Domino Server console, the following message is displayed:
Attempt to access database EV/EV_0000004.nsf By Test User/SYMC was denied
Resolution
Ensure the user is only in uniquely named Domino Directory groups.
Issue/Introduction
