Error Message

Event logs show :

Type:     ErrorEvent:    40981Source:   Enterprise VaultCategory: File System Archiving TaskDescription:The folder attributes for the folder: \\?\UNC\domain.com\D$\Shares\Home\user\folder could not be accessed as access was denied.This folder and its subfolders will be excluded from archivingV-437-40981

This event can occur if the Vault Service Account(VSA) permissions are incorrect on the folder and file server.

1. Confirm the VSA is a member of the local admin group on the file server.
2. Check the 'Share' permissions or security tab on the folder listed in the error. The Vault Service Account should have Full rights to that folder and any sub folders.
3. Once permissions are correct, Enterprise Vault will automatically pick up the correct permissions and try again to archive.