Storage Expiry generates Event ID 8392 and 6606 when there is no partition present in the vault store.
Article ID: 100019171
Updated On:
Description
Error Message
The following Events will be seen in the Enterprise Vault Event Log:Event Type: Error
Event Source: Enterprise Vault
Event ID: 8392
Description:
The EnterpriseVault.DirectoryVault object reported an error.
A call to the system function SafeArrayGetElement() failed with
The parameter is incorrect.
Internal reference: GAVV-437-8392
Event Type: Error
Event Source: Enterprise Vault
Event ID: 8392
Description:
The EnterpriseVault.DirectoryVault object reported an error.
An attempt to retrieve an attribute value has failed. Attribute supplied DeviceType.V-437-8392
Event Type: Error
Event Source: Enterprise Vault
Event ID: 6606
Description:
Failed to process all expired items in Vault Store. |Unspecified error [0x80004005]
Vault Store Name:
Vault Store Id: V-437-6606
A Dtrace of StorageDelete shows the following:
(StorageDelete) EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| |
(StorageDelete) EV~E Event ID: 8392 The EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value has failed. Attribute supplied DeviceType.| |
(StorageDelete) EV~E Event ID: 6606 Failed to process all expired items in Vault Store. |Unspecified error [0x80004005] |Vault Store Name: |Vault Store Id: |
Cause
This occurs when there is no Partition present in the Vault Store. Each Vault Store must have at least one Partition defined. While it is technically possible to create a Vault Store without an associated Partition, this is not a working configuration.
Resolution
Create a Partition in the Vault Store to resolve the error.
Issue/Introduction
Storage Expiry generates event ID 8392 and 6606 when there is no Partition present in the Vault Store.
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