How to determine that synchronization has completed successfully for all mailboxes.
Article ID: 100020094
Updated On:
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Since there are no Informational Events that return a confirmation as to when a Synchronization is complete, below are steps that show the process and how to confirm a manual Synchronization has completed.
1. In the designated Exchange Mailbox Archiving Task properties, select the Synchronization tab.
2. Under the Synchronization tab, select either 'All mailboxes' or 'Selected mailboxes'.
a. If 'All mailboxes' is selected, when the Synchronize button is selected, the Progress area
1. In the designated Exchange Mailbox Archiving Task properties, select the Synchronization tab.
2. Under the Synchronization tab, select either 'All mailboxes' or 'Selected mailboxes'.
a. If 'All mailboxes' is selected, when the Synchronize button is selected, the Progress area
will show that the job is 'Queued'.
b. If 'Selected mailboxes' is selected, when the Synchronize button is selected, an addition option will be available to select
b. If 'Selected mailboxes' is selected, when the Synchronize button is selected, an addition option will be available to select
individual mailboxes.
3. Monitor results
a. If 'All mailboxes' was selected, in order to monitor the progress of the Synchronization Job, open Message Queuing (MSMQ)
i. Open Computer Management and Message Queuing => Private Queues
ii. The Synchronization process will be managed by the Enterprise Vault Exchange Task for A7 Queue (for Enterprise Vault 8.0 and later).
iii. Once the A7 Queue has returned to 0 items, the Synchronization process has completed.
Notes:
- MSMQ does not automatically refresh and a manual refresh is required to monitor the progress.
- For additional details regarding MSMQ and the individual Private Queues utilized by EV, see the Administrators Guide.
b. If 'Selected mailboxes' was selected, a pop-up will show the real time progress of the synchronization of each mailbox selected.
Note: It is possible to select all mailboxes on the list in order to synchronize all mailboxes and be provided with a real time progress of the synchronization job.
3. Monitor results
a. If 'All mailboxes' was selected, in order to monitor the progress of the Synchronization Job, open Message Queuing (MSMQ)
i. Open Computer Management and Message Queuing => Private Queues
ii. The Synchronization process will be managed by the Enterprise Vault Exchange Task for
iii. Once the A7 Queue has returned to 0 items, the Synchronization process has completed.
Notes:
- MSMQ does not automatically refresh and a manual refresh is required to monitor the progress.
- For additional details regarding MSMQ and the individual Private Queues utilized by EV, see the Administrators Guide.
b. If 'Selected mailboxes' was selected, a pop-up will show the real time progress of the synchronization of each mailbox selected.
Note: It is possible to select all mailboxes on the list in order to synchronize all mailboxes and be provided with a real time progress of the synchronization job.
Issue/Introduction
After the Provisioning task has completed, Enterprise Vault (EV) maintains a list of all the mailboxes that are on the Exchange Servers assigned to the Mailbox Archiving Tasks. Once the Provisioning Task has run and the Mailboxes are added to the list, the Synchronization process will update the individual hidden message in each enabled mailbox with the Policy changes.
By default, automatic synchronization is performed by the Task twice a day, once in the AM (12am) and once in the PM (12pm). These settings are configurable on the task properties page. Even though this is performed regularly, sometimes it is necessary to perform a manual synchronization due to changes to the Policy that must take effect immediately.
By default, automatic synchronization is performed by the Task twice a day, once in the AM (12am) and once in the PM (12pm). These settings are configurable on the task properties page. Even though this is performed regularly, sometimes it is necessary to perform a manual synchronization due to changes to the Policy that must take effect immediately.
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