Error Message

This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user's details. Ensure that a provisioning group includes this user and run the provisioning task. To disable these warnings, set the HideMissingPolicyInfoErrors registry value to 1.

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

V-437-3357
 

Under certain conditions, the Exchange Journal Archiving Task can create event ID 3357 errors even with the registry key HideMissingPolicyInfoErrors is set to a value of 1, see related article.  While the HideMissingPolicyInfoErrors key does suppress such messages from the Enterprise Vault Provisioning task, there is currently no workaround to prevent the Journal Task from creating this message in the Enterprise Vault event log.

Enterprise Vault Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s).

There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Enterprise Vault  Sales representative or the Sales group to discuss these concerns. For information on how to contact Enterprise Vault Sales, please see https://www.enterprisevault.com/ 

The Exchange Journal Archiving Task reports event ID 3357 even with the registry key HideMissingPolicyInfoErrors set to a value of 1

ETrack: 1468459