Unable to archive email or restore previously archived email access is denied.
Article ID: 100020287
Updated On:
Description
Error Message
See figure 1 below, a pop-up message is displayed in Microsoft Outlook when attempting a "Store in Vault" function:
Figure. 1
See figure 2 below, apop-up message is displayed in Microsoft Outlook when attempting a "Restore from Vault" function:
Figure. 2
Cause
The mailbox in question was migrated from a Microsoft Exchange server previously targeted for Enterprise Vault (EV) archiving.
Resolution
See Article: 000032119 on "How to move archive-enabled mailboxes from one Exchange server to another." Part lll and Part lV of 000032119 are pertininant to said solution, however review the article for further detail on "How to move archive-enabled mailboxes from one Exchange server to another" in case any steps were overlooked.
Issue/Introduction
Unable to archive email after migrating an Enterprise Vault (EV) enabled mailbox to another exchange server, a pop-up is displayed Error Description 0x80070005: Access is denied. Additionally restoring previously archived email is affected as well. See error section below for further details.
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