When attempting to archive items, Event 6785 6786 6592 is received indicating that the EMC Centera Server has no capacity to store data.

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Article ID: 100020418

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Updated On:

Description

Error Message

When attempting to archive items to an EMC Centera Storage device, the following errors are received:

Event Type:     Error
Event Source:    Enterprise Vault
Event Category: Storage Archive
Event ID:             6785
Date:                    3/6/2009
Time:                   10:47:59 AM
User:                   N/A
Computer:          EVSERVER
Description:
EMC Centera Server has no capacity to store data.
Pool Address:
V-437-6785



Event Type:        Error
Event Source:    Enterprise Vault
Event Category: Storage Archive
Event ID:             6786
Date:                   3/6/2009
Time:                   10:47:59 AM
User:                   N/A
Computer:          EVSERVER
Description:
Error storing Saveset in EMC Centera Clip
Reason:     EMC Centera Server has no capacity to store data.   Pool Address:    [0xc0041a81]
Saveset Id:
V-437-6786



Event Type:        Error
Event Source:    Enterprise Vault
Event Category: Storage Archive
Event ID:             6592
Date:                   3/6/2009
Time:                   10:47:59 AM
User:                   N/A
Computer:          EVSERVER
Description:
Abnormal error occurred

VaultId:  
Reference: GOPV/dt

Data:
0000: 43 61 74 61 73 74 72 6f   Catastro
0008: 70 68 69 63 20 66 61 69   phic fai
0010: 6c 75 72 65 20 20 5b 30   lure  [0
0018: 78 38 30 30 30 66 66 66   x8000fff
0020: 66 5d                     f]
(Catastrophic failure [0x8000ffff])
V-437-6592

 

Cause

This can occur if the EMC Centera Pools being written to are offline or inaccessible.

 

Resolution

Increase the disk space on EMC centera and restart the EV services.
 
Note: Centera device is a proprietary storage medium, it is necessary to contact EMC Support to resolve this Storage-based failure.

Issue/Introduction

When attempting to archive items, Event Error 6785 is received, EMC Centera Server has no capacity to store data.