File System Archiving returning error during archiving of large files.

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Article ID: 100020831

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Description

Error Message

*** Error *** - There is not enough space on the disk. (Exception from HRESULT: 0x80070070)
 

A Dtrace of the EvFsaArchivingTask will show:


(EvFsaArchivingTask) <10228> EV:H CEVByteStreamMemoryFileImpl::UseFileStreamNow Swapping to using a file stream
(EvFsaArchivingTask) <10228> EV:H CEVByteStreamMemoryFileImpl::UseFileStreamNow Stream created on C:\DOCUME~1\RNACT-~1\LOCALS~1\Temp\EV$326D.tmp
(EvFsaArchivingTask) <10228> EV:H CEVByteStream::Write _com_error exception. hr=There is not enough space on the disk. [0x80070070]

 

Resolution

For performance reasons the TEMP and TMP variables under the VSA profile should be moved from the system drive to another drive on the server.

Issue/Introduction

Enterprise Vault (EV) File System Archiving (FSA) uses a default value of 50 MB to define when a file should be processed as a large file.

When a large item is processed during archiving, the content is copied to the local Temp directory of the EV Server under the context of the VSA user account profile.
If the C drive (default location for temp) on the EV server does not have enough space to accommodate the creation of temporary files, the error shown below will be reported as an Event.