Event ID: 6609 is generated when importing a .pst file into an archive
Article ID: 100021536
Updated On:
Description
Error Message
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 7/15/2014 4:00:03 PM
Event ID: 28974
Task Category: Migrator Server
Level: Error
Keywords: Classic
User: N/A
Computer: ev10sp3.initech.local
Description:
PST file access error occurred
V-437-6609
Reason: The system cannot find the path specified. (0x80070003)
PST file: Z:\PraveenDcosta_Export_0001.pst
Account: INITECH\evsvc
Supplementary Info: PST file doesn't exist or is not accessible, please check whether the valid file is provided.
V-437-28974
Cause
It is mandatory to use Universal Naming Convention (UNC) paths to access .pst files located on mapped network drives.
Resolution
When importing the .pst file into the archive specify the Universal Naming Convention (UNC) path to the PST file.
Issue/Introduction
Event ID: 6609 is generated when importing a .pst file that resides on a mapped network drive into an archive.
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