Configuring a Windows server's firewall for File System Archiving (FSA)

book

Article ID: 100022335

calendar_today

Updated On:

Resolution

See the attached document for information on the firewall access that FSA requires for a Windows target file server.

 

 

Issue/Introduction

If you configure a Windows file server as an FSA target and that file server is protected by a firewall, you must perform some configuration steps to allow Enterprise Vault to communicate successfully with the file server through the firewall. Unless you configure the firewall appropriately, the following problems can occur:
  • Installation of the FSA Agent from the Administration Console fails.
  • The File System Archiving task fails, and you may receive the following messages from DTrace or in the File System Archiving report:
    • The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
    • Error making file a placeholder file. Catastrophic failure (Exception from HRESULT: 0x8000FFFF)

Attachments

12.1_and_later_EV_FSA_Configuring_a_Windows_firewall_000040649.pdf get_app
8.0_and_later_EV_FSA_Configuring_a_Windows_firewall_000040649.pdf get_app
Powered by Wolken Software