FSA Archiving Task generates Event ID 41199 during an archiving run

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Article ID: 100022399

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Description

Error Message

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          1/1/2014 12:00:00 AM
Event ID:      41199
Task Category: File System Archiving Task
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EVSERVER.domain.local
Description:   The checkpoint folder could not be accessed. The task cannot continue. Checkpoint folder: C:\Program Files (x86)\Enterprise Vault\FSATaskCheckPoint\
V-437-41199

 

Resolution

There are several reason that the above error can happen. The most common is that the old checkpoint location is no longer valid or has lost it's permissions. In order to resolve this issue, follow these steps:
 
  1. Logon to the Enterprise Vault server that hosts the File System Archiving Task in question,
     
  2. Browse to the Enterprise Vault  installation folder (for example: C:\Program Files (x86)\Enterprise Vault\),
     
  3. Create a new sub-folder (for example: FSATaskCheckPoint_Server1\ )
     
  4. Make Sure the Vault Service Account (VSA) has full permissions.
     
  5. Stop the associated File System Archiving task in the Vault Admin Console.
     
  6. Modify the Checkpoint folder location on the task to match the new folder.
     
  7. Copy the contents of the old folder into the new folder.
     
  8. Start the File System Archiving Task.
 

 

Issue/Introduction

FSA Archiving Task generates Event ID 41199 during an archiving run

Additional Information

UMI: V-437-41199
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