After setting up Enterprise Vault for Domino Journal Archiving, the journaling of the messages is not occurring and messages are filling up the Domino Journal database.

Perform a dtrace of EvLotusDominoJournalTask (See Related Documents article 276120) in verbose mode and save the log to a file.  Leave dtrace running for at least 1 minute and then stop the logging.

Open the dtrace log and search for the following lines:

"Checking database template for"

The dtrace should display the following:

(EvLotusDominoJournalTask)     <2348> EV-M     {DOMREMOTEDIR.EN_US} Checking database template for 'Journaly\Journal.nsf' is in allowed list.
(EvLotusDominoJournalTask)     <2348> EV-M     {DOMREMOTEDIR.EN_US} Checking template [EVR8Mail] / [evr8mail]
(EvLotusDominoJournalTask)     <2348> EV-M     {DOMREMOTEDIR.EN_US} Database template 'EVR8Mail' did not match filter.

Enterprise Vault filters the domino databases NSFs in a journal location by template and will only journal archive NSF files with the StdMailJournaling template and ignoring amy NSF that does not have this template.  This is a necessary safety mechanism to avoid Enterprise Vault Lotus Domino journal task archiving non-journal data.

In our example, Journal.nsf has been rejected because "Database template 'EVR8Mail' did not match filter" as reflected in the following dtrace line.  This is the reason causing Journal.nsf to not process.

(EvLotusDominoJournalTask)     <2348> EV-M     {DOMREMOTEDIR.EN_US} Database template 'EVR8Mail' did not match filter.


Solution:
Apply one of the options below to resolve this issue.

Option 1
1. Replace design on the journal nsf with the standard mail journal template.

2. Restart the Domino Journal Task.


Option 2
1. Modify the registry key DominoJournalingTemplates to allow the template check to journal archive from other templates.

DominoJournalingTemplates

Location
HKEY_LOCAL_MACHINE
\SOFTWARE
 \KVS
  \Enterprise Vault
   \Agents

String Value: DominoJournalingTemplates

Comma-separated list of mail journaling templates.

Description
Provides a list of the mail journaling templates for the Journaling task to process on the Domino mail server. This list is in addition to the normal journaling template (StdMailJournaling), for which the Journaling task checks as a matter of course.

For solving the problem in our example, we should edit the value of the DominoJournalingTemplates and add the String EVR8Mail.

2. After the change restart the Domino Journaling task for changes to take place.