Error Message

Event ID: 13405
A constraint violation error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1317,1319,1338,1356}, built Nov 19 15:4406 2014]):

Descrption:

The Delete statement conflicted with the SAME TABLE REFERENCE constraint "FK_ArchiveFolder_ArchiveFolder". The conflict occurred in database "EnterpriseVaultDirectory", table "dbo.ArchiveFolder", column 'ParentFolderRootIdentity'.
V-437-13405



Event ID: 6651
Storage Deletion Server has failed
Reason: <0x80040e2f>
V-437-6651

 

The behavior in question derives from Storage Delete attempting to delete a subfolder of a folder that is not marked for deletion.

 

This issue has been addressed in the following release:

Enterprise Vault 12.0.1 Release
https://www.veritas.com/docs/000107756
 

When a user attempts to recover deleted items some folders may not be visible in the archive if the parent folder contains no archived items “empty folder”. This parent folder shows as Deleted = 1 in the ArchiveFolder table, but the sub-folder shows as Deleted = 0. The user cannot access items in the sub-folder(s) of this “empty folder”.

ETrack: 3789331