Question 1: User would like to know what options need to be selected when setting up a production to have it generate slip sheets.

There are no settings that need to be configured prior to processing a case for slip sheets to function. eDiscovery is designed to keep track of which docs or attachments failed to export during a production. 

eDiscovery inserts “Slip sheets” or identifier pages used as placeholders during production for every single document page (including each page contained in a multi-page document) that failed to export. The use of slip sheets helps avoid conversion failures that may occur when an export job is running.

eDiscovery extends this feature with the capability to insert slip sheets for image files (TIFF or PDF) at the time of export.

If any document fails to convert to TIFF or PDF upon export, a single .tiff or .pdf file is automatically inserted as a slipsheet representing all the base numbers (numeric identifiers) in that document. Keeping this numeric continuity not only helps safeguard these image file types against export failure, but helps identify the failed document(s) for further troubleshooting and diagnosis, if necessary.

Additionally, when producing a folder, if any errors were incurred at the time of conversion, slipsheets indicating production failure at the time of export is also displayed.

Question 2: User wishes to know how to use slip sheet reporting.

How to use slip sheet Reporting

As a best practice, users can improve production management and speed remediation of problem documents, by applying the “Slip Sheets” indicator to production folders. This allows a user to easily identify documents that fail to image during a production job.

To apply Slip sheet reports

1. In the "All Cases" view, click "System" and navigate to "Support Features".
2. Select Production Slip Sheet Report from the drop-down list.
3. Choose an appliance to which the feature will apply.
4. For Case Name, select the case that contains the produced documents.
5. For Folder Name, select the name of the production folder.
6. Click Submit.
7. A report will be generated in .csv format.
8. Open the report to view the errors associated with the production.

Question 3: Does Clearwell "automatically" insert slip sheets for totally redacted documents?

Yes, Clearwell will automatically slip sheet documents that have been completely redacted.

Use this feature to redact an entire email, loose file, or attachment without having to individually black out all of its pages using the redaction tool. This is most commonly used to easily exclude one more attachments that may be privileged from a responsive email.

Note: This is an item-level feature, and if you redact a whole email, Clearwell will redact the email only and not any of its attachments.

After redacting a whole email or file, Clearwell will display the following message in the UI:

"This e-mail has been fully redacted."

When the document is produced, instead of producing a number of fully blacked-out pages, Clearwell will simply include a slipsheet that indicates that the entire item has been redacted.

 

Applies To

Clearwell v6.6 - v7.1.5

Solution