Using Mozilla Firefox with the Enterprise Vault Office Mail App for OWA 2013

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Article ID: 100028364

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Description

IMPORTANT: Do not edit this content

Internal Notes

 

The content of this document is referenced in the Software Compatibility Guide. Do not make changes to this article. If you would like changes to be made to this content, use the Chatter feedback feature. Alternatively, you can send e-mail to the owner or the certification team DL-VTAS-SPT-EV-SCL.

 

Content author is Prithvi Dhanda. See Etrack 2959123 for more details.

Resolution

  1. Perform the following steps to add the root certificate to the list of authorities in Firefox:
    1. At the top of the Firefox window, click the Firefox button, and then click Options.
    2. In the Options window, click Advanced.
    3. Click View Certificates.
    4. In the Certification Manager window, click the Authorities tab, and then click Import.
    5. Browse to and then open the root certificate.
  2. Perform the following steps to add the Enterprise Vault server to the list of trusted sites in Firefox:
    1. In the Firefox address bar, type about:config.
    2. Search for network.automatic.
    3. Double-click network.automatic-ntlm-auth.trusted-uris, and then enter the address of the Enterprise Vault server (for example, https://ev.domain.local).
    4. Restart Firefox.
 

 

Issue/Introduction

The Enterprise Vault Office Mail App for OWA 2013 displays an error in Mozilla Firefox when the Enterprise Vault server is not listed as a trusted domain.
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