Error Message

The following error occurs:

Error: Network Path was not found.

A possible cause of this issue is that the instance of the Enterprise Vault Filter driver loaded in memory has become unaccessible

1. On the File Server, open a command prompt and run the fltmc command, the output will be similar to the following:
   1. C:\>fltmc

      FLTMC output

      Filter Name	Num Instances	Altitude
      FileScreenFilter	2	260800
      EvFilter	2	185100
      luafv	1	135000

2. Open the Services.msc panel and stop the following services:
   • Enterprise Vault File Blocking Service
   • Enterprise Vault File Collector Service
   • Enterprise Vault File Placeholder Service
3. To reload the EvFilter mini driver use the following commands (detailed in the related article 000089589):
   1. Fltmc unload EvFilter
   2. Fltmc load EvFilter
4. Start the following services:
   • Enterprise Vault File Blocking Service
   • Enterprise Vault File Collector Service
   • Enterprise Vault File Placeholder Service  
5.  Test the accessibility of the problem volumes