Communication with Brava Server Error When Reviewing Items In Native Mode
Article ID: 100028600
Updated On:
Description
Error Message
Communication with Brava Server Error Login failed
Cause
The service account password for the two EsaIGC services has expired.
Issue/Introduction
While reviewing items in Native mode, users are being presented with a "Communication with Brava Server Error" error. Upon checking the Clearwell (CW) services, it was found that the two EsaIGC services were stopped and failed to start with "login failed" error.
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