Error Message

Error accessing the EVBAAdmin web site:

Server Error in '/EVBAAdmin' Application.
--------------------------------------------------------------------------------
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Unrecognized configuration section system.serviceModel.
Source Error:
Line 132:
Line 133:
Line 134:
Line 135:
Line 136:

Source File: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config Line: 134
--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.3643; ASP.NET Version:2.0.50727.3634

EV Event Log entries:

Event ID:    203
Event Type:    Error
Event Source:    Accelerator Manager
Description:
APP ATM - Error when stopping the Accelerator Manager Service. System.NullReferenceException: Object reference not set to an instance of an object.
   at KVS.Accelerator.Server.AcceleratorManager.OnStop()
V-437-203

Event ID:    199
Event Type:    Error
Event Source:    Accelerator Manager
Description:
APP ATM - Error during remoting. System.Runtime.Remoting.RemotingException: Remoting configuration failed with the exception 'System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Unrecognized configuration section system.serviceModel. (C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config line 146)
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.EnsureInit(String configKey)
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationManager.PrepareConfigSystem()
   at System.Configuration.ConfigurationManager.GetSection(String sectionName)
   at System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
   at System.Net.Configuration.SettingsSectionInternal.get_Section()
   at System.Net.Sockets.Socket.InitializeSockets()
   at System.Net.Sockets.Socket.get_SupportsIPv4()
   at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider, IAuthorizeRemotingConnection authorizeCallback)
   at System.Runtime.Remoting.Channels.Tcp.TcpChannel..ctor(IDictionary properties, IClientChannelSinkProvider clientSinkProvider, IServerChannelSinkProvider serverSinkProvider)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)
   at System.RuntimeMethodHandle.InvokeConstructor(Object[] args, SignatureStruct signature, RuntimeTypeHandle declaringType)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.Runtime.Remoting.RemotingConfigHandler.CreateChannelFromConfigEntry(ChannelEntry entry)
   at System.Runtime.Remoting.RemotingConfigHandler.ConfigureChannels(RemotingXmlConfigFileData configData, Boolean ensureSecurity)
   at System.Runtime.Remoting.RemotingConfigHandler.ConfigureRemoting(RemotingXmlConfigFileData configData, Boolean ensureSecurity)'.
   at System.Runtime.Remoting.RemotingConfigHandler.ConfigureRemoting(RemotingXmlConfigFileData configData, Boolean ensureSecurity)
   at System.Runtime.Remoting.RemotingConfigHandler.DoConfiguration(String filename, Boolean ensureSecurity)
   at System.Runtime.Remoting.RemotingConfiguration.Configure(String filename, Boolean ensureSecurity)
   at KVS.Accelerator.Server.Manager.RemoteThis()
V-437-199

Event ID:    196
Event Type:    Error
Event Source:    Accelerator Manager
Description:
APP ATM - Error when initialisation the Accelerator Manager Processor. System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Unrecognized configuration section system.serviceModel. (C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config line 146)
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.EnsureInit(String configKey)
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationManager.PrepareConfigSystem()
   at System.Configuration.ConfigurationManager.GetSection(String sectionName)
   at System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
   at System.Net.Configuration.SettingsSectionInternal.get_Section()
   at System.Net.Sockets.Socket.InitializeSockets()
   at System.Net.Sockets.Socket.get_SupportsIPv4()
   at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(Int32 port)
   at System.Runtime.Remoting.Channels.Tcp.TcpChannel..ctor(Int32 port)
   at KVS.Accelerator.Server.Manager.RemoteThis()
   at KVS.Accelerator.Server.Manager.InitAcceleratorManagerProcessor(ApplicationStartup Force_AS, ApplicationStartup Force_ATM, ApplicationStartup Force_Analytics)
V-437-196

Event ID:    201
Event Type:    Error
Event Source:    Accelerator Manager
Description:
APP ATM - Initialisation of the Accelerator Manager Failed. System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Unrecognized configuration section system.serviceModel. (C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config line 146)
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.EnsureInit(String configKey)
   --- End of inner exception stack trace ---
   at KVS.Accelerator.Server.Manager.InitAcceleratorManagerProcessor(ApplicationStartup Force_AS, ApplicationStartup Force_ATM, ApplicationStartup Force_Analytics)
   at KVS.Accelerator.Server.Manager..ctor(ApplicationStartup Force_AS, ApplicationStartup Force_ATM, ApplicationStartup Force_Analytics)
   at KVS.Accelerator.Server.Manager..ctor()
   at KVS.Accelerator.Server.AcceleratorManager.OnStart(String[] args)

V-437-201

This issue is caused by a corrupted machine.config file in the .NET 2.X folder path listed: C:\WINDOWS\Microsoft.NET\Framework\v2.0.X\Config\. Review of the machine.config file from other servers should indicate a file size of 25KB. Review of the same machine.config file on the Accelerator server could show a different file size.

To resolve this issue, the machine.config file can be restored from another server, as follows:

- Obtain a copy of the machine.config file from the C:\WINDOWS\Microsoft.NET\Framework\v2.0.X\Config\ location.
- Verify the file size is 25KB and the full version of .NET 2.0.X matches. For example, if the Accelerator server is using .NET 2.0.50727, verify the server from which the machine.config file is being copied is also using .NET 2.0.50727.
- On the Accelerator server, browse to C:\WINDOWS\Microsoft.NET\Framework\v2.0.X\Config\.
- Re-name the existing machine.config file to append .old to the end. The existing file should now be named machine.config.old.
- Place the machine.config file obtained from another server into the same location as the current machine.config.old file.
- Open the Services Management Console:
--- Stop the Enterprise Vault Accelerator Manager Service (EVAMS).
--- Restart the IIS Admin Service.
--- Start the EVAMS.

Access to the EVBAAdmin web site should now be restored, and the Accelerator Client should not display (DEV MODE) in the title bar and should now be able to connect to a Customer.