Error Message

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          3/11/2013 8:40:43 AM
Event ID:      6835
Task Category: Migrator Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EV1
Description:
Failed to extract CAB file.
Reason: FDI Error. Corrupt cabinet
CAB File: I:\VaultStores\Partition1\2012\05-13\C\Collection12345.cab

V-437-6835

 
Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          3/11/2013 8:40:43 AM
Event ID:      6838
Task Category: Migrator Server
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EV1
Description:
Failed to recall a Saveset from its Collection.
Reason: Failed to extract CAB file.      (0xc0041b0f)
Relative Saveset Filename: 2012\05-13\C\07C\C07C62CC0B1DFBC0D1678DED76963B41~DD~2E67A849~00~1.DVSSP
Relative Collection Filename: 2012\05-13\C\Collection12345.cab
PartitionEntryID: 1F8164E734E73A74B919E167E6355BCB11q10000ssEV1
PartitionGUID: F8164E734E73A74B919E167E6355BCB1
Partition Root Path: I:\VaultStores\Partition1
Secondary Location: 
Migrated File Id: 
Reference: NSDR/LMF

V-437-6838

This occurs when a CAB file is corrupt and cannot be opened. Double-clicking the CAB will result in error:  “cannot open the cabinet file”

1. Restore a known good copy of the CAB referenced in the error from a backup

2. If a restore is not possible and a 3rd party tool to fix the corrupt CAB does not work, contact EV support for assistance with running EVSVR to remove the referenced entries in the vault store database

Note: There may be 3rd party tools to fix the corrupt CAB which if done is outside the scope of support.