Error Message

Log Name: Application
Source: Enterprise Vault
Event ID: 41293
Task Category: Index Admin Service
Level: Error
Description:
warning (0 ms) - Enterprise Vault_load    : XML index [C:\Program Files (x86)\Enterprise Vault\EVIndexing\data\indexmetadata\repository.xml.index] is corrupt. Rebuilding. (ID: XML_INDEX_CORRUPTED)error (0 ms) - Enterprise Vault_load    : Malformed XML file [C:\Program Files (x86)\Enterprise Vault\EVIndexing\data\indexmetadata\repository.xml]: [junk after document element at line 1 col 77:lone="yes" ?><vce version="7.x" />+++ERROR+++> ] (ID: XML_FILE_MALFORMED) For more information, see Help and Support Center at _http://entced.symantec.com/entt?product=ev&language=english&version=10.0.2.0&build=10.0.2.1112&error=V-437-41293Event Xml

V-437-41293

Dtrace Information:
To validate if this is the issue a Dtrace is needed, please perform the following steps on the EV server that has generated Event ID 41293 while re-creating the issue.

• For more information about Enterprise Vault’s Dtrace Utility please see 100038975.
• Dtrace the EVIndexAdminService process for no less than 5 minutes while re-creating the issue.
• Open the log file created and search for either of the following the strings:

12:38:18.450 [14864] (EVIndexAdminService) <10596> EV-H {IndexingWCFProxy`1} Exception: The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were: '| |

Enterprise Vault (EV) Indexing Service fails to start. Event 41293 logged stating repository.xml file corrupt.