ERROR 4350 during Placeholder copy using Robocopy

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Article ID: 100029042

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Updated On:

Description

Error Message

ERROR 4350 (0x000010FE) Copying File XXXXXXX.DOC - The remote storage service was not able to recall the file

 

Cause

There are pre-requisites to using Robocopy for copying Placeholders that could complicate the process. Therefore it is not recommended to use Robocopy.

 

Resolution

Use FSAUtility to move the placeholders.  Refer to Related Article 000010966 for information on the use of Robocopy and FSAUtility.

Issue/Introduction

While using Robocopy to copy Placeholders, the following error is generated: