Error Message

An EVSVR Verify - Complete will show the following error in the report:

2013-04-05 15:55:33            SavesetId: 201304055189348~201304051915060000~Z~C12F6FBA347A3741393F24FA1BC7D851, Archived Date: 2013-04-05 19:15:00Z
2013-04-05 15:55:33              ArchiveEntryId: 11E2DBB0E94FABF4BA815794E66A8EF5B1110000evserver1.EV.LOCAL
2013-04-05 15:55:33              Collection Identity: 2, DVS RelativeFileName: 2013\04-05\C\Collection2.CAB
2013-04-05 15:55:33              File not found [0x80070002]
2013-04-05 15:55:33                      Event Output: Unable to complete retrieval request      Reason:           The system cannot find the file specified.  (0x80070002)   Vault:              JRNL1   Vault Id:           11E2DBB0E94FABF4BA815794E66A8EF5B1110000evserver1.EV.LOCAL   Item Id:            201304055189348~201304051915060000~Z~C12F6FBA347A3741393F24FA1BC7D851   Reference:          Vault/RI   Extended Item Info:    Supplementary Info:                                (0xc0041ae2)

When attempting to perform a Dump Saveset on the item above the Dump Saveset log will show the following:

2013-04-05 15:58:53  Starting DumpSaveset operations
2013-04-05 15:58:53 
2013-04-05 15:58:53  Getting recombined DVS file
2013-04-05 15:58:54  ERROR: Failed to get recombined saveset. Error: The system cannot find the file specified.  (0x80070002)
2013-04-05 15:58:54                      Event Output: Unable to complete retrieval request      Reason:           The system cannot find the file specified.  (0x80070002)   Vault:              JRNL1   Vault Id:           11E2DBB0E94FABF4BA815794E66A8EF5B1110000evserver1.EV.LOCAL   Item Id:            201304055189348~201304051915060000~Z~C12F6FBA347A3741393F24FA1BC7D851   Reference:          Vault/RI   Extended Item Info:    Supplementary Info:                                (0xc0041ae2)
2013-04-05 15:58:54  ERROR: GetRecombinedSaveset failed. Error: The system cannot find the file specified.  (0x80070002)
2013-04-05 15:58:54 
2013-04-05 15:58:54  Getting DVS File and SIS Part files
2013-04-05 15:58:54  ERROR: Failed to get list of constituent parts. Error: The system cannot find the file specified.  (0x80070002)
2013-04-05 15:58:54                      Event Output: Failed to read Collection file. Check the Storage Service is running.     Reason: The system cannot find the file specified.  (0x80070002)   Relative Collection Filename: 2013\04-05\C\Collection1.CAB   Extract Operation: 4   Reference: EVCP/EFC      (0xc0041b31)
2013-04-05 15:58:55  ERROR: GetConstituentParts failed. Error: The system cannot find the file specified.  (0x80070002)
2013-04-05 15:58:55 
2013-04-05 15:58:55  Getting Vault Store Database records
2013-04-05 15:58:55  Saved database information item: c:\dumpsaveset\EVSVR_DumpSaveset_20130405155853\VSDBRecords.xml
2013-04-05 15:58:55 
2013-04-05 15:58:55  Completed operation with one or more errors. Review the log file for more information.
2013-04-05 15:58:55 
2013-04-05 15:58:55  Log file closed

In this scenario saveset 201304055189348~201304051915060000~Z~C12F6FBA347A3741393F24FA1BC7D851 was attempting to recombine with a SIS part that exists in another Cab.

 

This issue is due to the inability of EVSVR to clean up references to parts that are in a lost CAB file when being referenced by a saveset in a known good CAB file.

 

There are currently no plans to address this issue by way of a hotfix or cumulative hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see https://www.veritas.com

EVSVR is not cleaning up references in cab files that point to a part in another cab file that is no longer available. As a result retrievals, dumpsaveset, and EVSVR verifications will generate errors. This occurs even when BlackListBadSISParts and DeleteSurplusReferences is run successfully. As a result if a saveset exists in (i.e. Collection2.CAB) and it is referencing a part (i.e. attachment) in another Cab file (i.e. Collection1.CAB) that does not exist the EVSVR utility will not clean up the references, a dumpsaveset and retrievals of the saveset will also fail.

ETrack: 3145677