Event ID 4190 is generated when starting the Enterprise Vault Task Controller service
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Article ID: 100029531
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Description
Error Message
Source: Enterprise Vault
Category: Task Controller Service
Event ID: 4190
Description: An error occurred in the thread control of the Enterprise Vault.NET server processes.
Error: <0x80131700>
Refernece: LSM/cci
Additional Info: KVS.EnterpriseVault.SystemServerManager
V-437-4190
Cause
Starting the Enterprise Vault (EV) Task Controller service will generate an Event ID 4190 in the Windows event viewer. Other symptoms may include a Mailbox Archiving Task or Exchange Provisioning Task displaying an Error status. This is generated because Microsoft .NET Framework needs to be reinstalled.
Resolution
- Re-install Microsoft.NET Framework on the Enterprise Vault server.
- Restart the Enterprise Vault server.
- If the issue remains (Event 4190 is logged in Enterprise Vault event log) when the Task Controller Service is started, please re-install the Enterprise Vault binary files over the existing installation.
Note: Please ensure that you have good backup of your Enterprise Vault system before implementing this step.
Issue/Introduction
Event ID 4190 is generated when starting the Enterprise Vault Task Controller service
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