Unable to migrate a Personal Store (PST) into a Journal Archive
Article ID: 100029869
Updated On:
Description
Error Message
Event: 6999
Type: Error
Description:
The Personal Store (PST) migration failed because mailbox 'journal' has not been provisioned.
Check the mailbox is in a provisioning group, run the provisioning task, and then try the migration again.
Cause
Enterprise Vault 7.0 and newer versions now use Provisioning Groups to determine available mailboxes eligible for enablement of archiving. By design, Journal mailboxes are not part of a Provisioning Group and thus causes the error above. This prevents the import of PST's into a Journal Archive and is therefore not supported along with other reasons.
Resolution
Option 1
Create a shared archive to import the PST.
In the Administration Console, expand Enterprise Vault | Directory on.. | SiteName | Archives | Shared
Option 2
Copy the contents of the PST into the Journal Inbox.
This can be done by either drag and dropping the messages from the open PST or, using the Outlook Import/Export feature.
Create a shared archive to import the PST.
In the Administration Console, expand Enterprise Vault | Directory on.. | SiteName | Archives | Shared
Option 2
Copy the contents of the PST into the Journal Inbox.
This can be done by either drag and dropping the messages from the open PST or, using the Outlook Import/Export feature.
Issue/Introduction
Event ID: 6999 during PST import into a Journal Archive using an EVPM script
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