Error Message

These events can occur during the mailbox export process if EV cannot determine the quota limit set on the target mailbox.

Type:      Warning
Event:      6768
Source:      Enterprise Vault
Category:   Migrator Server
Description:
Export Archive Report
Export status: Incomplete
Processing aborted due to an unrecoverable error.
Job Id: Exp1_20071012174052
Vault Name: EV, User
Vault Id: xxxxx0000vault
Target Exchange Server\Mailbox: Exchange\EV, User
Number of items restored: 0
Number of items unable to be restored: 0
Age range filter:
Retention category filter:
Elapsed Export Time: 00:00:04 (hours:minutes:seconds)

V-437-6768

Type:      Error
Event:      6469
Source:      Enterprise Vault
Category:   Migrator Server
Description:
An exception has occurred.
[Internal reference CMailboxHandler/GE2kUQV/ce]

V-437-6469

A Dtrace of ExportArchiveWizard and MigratorServer during the export process will generate the following errors:

CMailboxHandler::GetEx2KUserQuotaValues (Entry) |
CMailboxHandler::GetEx2KUserQuotaValues|Active Directory DN of the users mailbox: CN=EV\, User,OU=Users,OU=Accounts,DC=Domain,DC=com|active directory distinguished name of the users message store:CN=,CN=,CN=InformationStore,CN=,CN=Servers,CN=First Administrative Group,CN=Administrative Groups,CN=Domain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Domain,DC=com|
CMailboxHandler::GetEx2KUserQuotaValues|Binding using the following: GC://GC.Domain.com/CN=EV\, User,OU=Users,OU=Accounts,DC=Domain,DC=com
CMailboxHandler::GetEx2KUserQuotaValues (Exit) |Exception occurred.  [0x80020009] |
EV~E Event 6469   Event ID: 6469 An exception has occurred.| [Internal reference CMailboxHandler/GE2kUQV/ce]

For more information on Dtrace please refer to the link in the Related Articles section.