"Could not find any mailboxes using this search" when attempting to add individual mailboxes to a provisioning group.
Article ID: 100030286
Updated On:
Description
Error Message
Could not find any mailboxes using this search
Cause
The index on the Domino Directory hidden view that we use to lookup the names of Domino users - ($VIMPeople) - needs updating
Resolution
1. From the Domino Administrator client, open the names.nsf on the Domino server that we are performing the lookup on (you can see the server name from the Dtrace statements or it should be the server you specified when adding the Domino Domain target - you can check the Domino Domain properties in the VAC to confirm this if necessary)
2. Press CTRL + SHIFT + F9. This will update all the views in the names.nsf including the ($VIMPeople) view
3. Now attempt to add individual mailboxes to the provisioning group.
Note:
The same can also be achieved by typing the following at the Domino Console of the target mail server
Load Updall names.nsf -T ($VimPeople)
This command will only update the ($VIMPeople) view instead of updating all views in the names.nsf.
Additional Considerations:
Our code is also aware of Domino's Directory Assistance and cascading address book technologies (these are mechanism's used in Domino to provide address book lookups beyond the primary domain). This issue can also occur because the index on the lookup view in one or more cascading / secondary directories needs resolving. So, it is important to understand from the Dtrace the server and the NSF that we are addressing when the error occurs, and fixup the views on the relevant NSF
Issue/Introduction
Could not find any mailboxes using this search’
A Dtrace of the AdminService and DirectoryService will return the following statements
(AdminService)<5352> EV-M {DOMNAB.EN_US} - Find View [($VIMPeople)] on NAB [CN=Server1/O=TheOrg!!names.nsf]
(AdminService)<5352> EV-M {DOMNAB.EN_US} - Open the collection of notes in the view
(AdminService)<5352> EV-M {DOMNAB.EN_US} - read the entries in the collection
(AdminService)<5352> EV-M {DOMNAB.EN_US} - Error(0) - NIFReadEntries - hBuffer NULL
(AdminService)<5352> EV-M {DOMENUMERATOR.EN_US} Exiting function
(AdminService)<5352> EV-M {DOMENUMERATOR.EN_US} - users returned (0) less than the allowed number (250) so returning array of users
