Error 403.14 - Forbidden shows when opening the Enterprise Vault Operations Manager web page.

book

Article ID: 100031258

calendar_today

Updated On:

Description

Error Message

[Screenshot of the issue]

HTTP Error 403.14 - Forbidden
The Web server is configured to not list the contents of this directory.

 

Cause

Error HTTP 403.14 - Forbidden means “Directory listing denied” and in this scenario this is a result of default.aspx not being added to the Default Documents feature of the MonitoringWebApp Virtual Directory.

For a list of HTTP status codes in IIS 7.0, IIS 7.5 and IIS 8.0 visit http://support.microsoft.com/kb/943891

 

Resolution

To solve this issue, default.aspx needs to be added as the Default Document for the MonitoringWebApp virtual directory:
  1. Open up Internet Information Services (IIS) Manager on the Enterprise Vault computer.
  2. Expand Default Web Site.
  3. Select MonitoringWebApp and click Content View on the central pane.
  4. Click on the Default Documents icon.
  5. Click on the Add… link on the left pane
  6. Type in Default.aspx and click OK.

Issue/Introduction

When opening the Enterprise Vault Operations Manager web page, an error page will be shown with error HTTP Error 403.14 - Forbidden.