An EVSVR DatabaseReferences operation can fail with a 'Not Implemented Error 0x80004001' when repairing certain records
Article ID: 100031655
Updated On:
Description
Error Message
EVSVR Snippet:
EVSVR ERROR: COperationCIFS::SavesetFileNext, Error: Not implemented (0x80004001)
Failed to get the next Saveset, Error: Not implemented (0x80004001)
Dtrace Snippet:
{CSaveset2::get_ArchivePointId} (Entry)
{CSaveset2::get_ArchivePointId:#3524} _com_error exception: [Not implemented (0x80004001)]
{CSaveset2::get_ArchivePointId} (Exit) Status: [Not implemented (0x80004001)]
{COperationCIFS::SavesetFileNext:#2314} _com_error exception: [Not implemented (0x80004001)]
Cause
The problem is due to the fact that EVSVR is looking for the ArchiveID parameter within the DVS files which was not stored pre-EV8.0.0.
Resolution
This issue has been addressed in the following release:
Enterprise Vault 11.0.1 Cumulative Hotfix 5 Release
Refer Enterprise Vault Documentation
Issue/Introduction
When processing an NTFS partition, an EVSVR DatabaseReferences operation may fail with the following error while repairing items which have been archived pre Enterprise Vault (EV) 8.0: Not implemented (0x80004001)
Additional Information
ETrack: 3854703
