Classification rules with a large set of LIST terms cause large amount of memory usage, poor performance

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Article ID: 100032415

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Description

Error Message

Veritas has noted symptoms including slow Classification throughput (e.g., multiple seconds taken per item to classify) and abnormally high memory usage by fsdmhost.exe (the process hosting the Veritas Information Classifier plugin), often high enough to trigger the shutdown of Enterprise Vault services.

Cause

The exact details vary by environment, but the performance begins to become problematic at about 60 individual entries in the LIST parameter and is usually completely untenable by 100 entries.

Resolution

This issue has been addressed in the following release:
 
Enterprise Vault 12.0.2 Release
http://www.veritas.com/docs/000108117


Issue/Introduction

When using Enterprise Vault Classification with a rule based on a LIST parameter, poor performance is encountered as the number of entries in the LIST increases.

Veritas has noted symptoms including slow Classification throughput (e.g., multiple seconds taken per item to classify) and abnormally high memory usage by fsdmhost.exe (the process hosting the Veritas Information Classifier plugin).

Additional Information

ETrack: 3875088