Unable to access EVOM via a Japanese locale web browser
Article ID: 100032481
Updated On:
Description
Error Message
'/MonitoringWebApp' アプリケーションでサーバー エラーが発生しました。
Cause
This is a known product defect. The localization resources for Japanese languages aren't properly compiled.
Resolution
This issue has been addressed in the following release:
Enterprise Vault 12.0.2 Release
http://www.veritas.com/docs/000108117
Enterprise Vault 12.1
https://www.veritas.com/docs/000107766
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products
Enterprise Vault 12.0.2 Release
http://www.veritas.com/docs/000108117
Enterprise Vault 12.1
https://www.veritas.com/docs/000107766
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products
Issue/Introduction
Accessing to the EVOM (Enterprise Vault Operations Manager) via the path http://<Enterprise Vault server>/MonitoringWebApp causes a server error when accessing from a Japanese locale client.
This issue occurs regardless of the server's locale configuration. Even if the server is in an English locale, this issue occurs if the accessing client is Japanese.
This issue occurs regardless of the server's locale configuration. Even if the server is in an English locale, this issue occurs if the accessing client is Japanese.
Additional Information
ETrack: 3875240
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