Unable to collect from Exchange 2010 and Exchange 2013 in the same Collection Task

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Article ID: 100032482

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Updated On:

Description

Error Message

EsaError: 15003 WinError: 0x80040115 hRes: 0x80040115 [MAPI_E_NETWORK_ERROR]

 

Resolution

Workaround:
Create separate Collection Tasks for Exchange 2010 Mailboxes and Exchange 2013 Mailboxes or complete the migration of users away from Exchange 2010 servers.
 

Issue/Introduction

If an Exchange Collection Task contains mailboxes from both an Exchange 2013 server and an Exchange 2010 server, the collection will fail with a 'MAPI_E_NETWORK' error.

Additional Information

ETrack: 3874931