Processing data fails during Search Analytics Phase "[#412104] Unexpected error in bitmap builder, [#80069] Invalid value -1 ", leaving the case unusable.

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Article ID: 100032680

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Updated On:

Description

Error Message

<< JobRun Status Log >>
06/30/2016 18:48:07   ERROR:[#71000] Admin Services Error : Abnormal termination: eDP1.cwlab.local:48050 -
06/30/2016 18:48:07   Completed abnormally: Post-Processing : Post-Processing in batch "Test 12345"


<< CaseName-searchanalytics >>
ERROR 
[analytics.coordinator.SearchAnalyticsConsolidators] (pool-6-thread-12:) 
[#51006] Analytics Error : Failed to build bitmaps. - [#412104] Unexpected 
error in bitmap builder
Caused by: com.teneo.esa.common.bitmap.BitMapRuntimeException: [#80069] 
Invalid value -1 


Cause

Environmental issues causing Post Processing to unexpectedly stop (ex: HDD space, AV Scanning) will cause postings of transactions to be incomplete.  Failure to commit all transactions to the MySQL database will cause DB inconsistencies.

Resolution

Download and run the VTAS eDiscovery Diagnostic Tool's first page and 'Quick Check' to note any environmental issue that need to be investigated.  Resolve those issues and re-run post Processing.

VTAS eDiscovery Diagnostic Tool 
 

 

Issue/Introduction

Processing data fails during Search Analytics Phase, leaving the case unusable.