Error Message

Scenario 1:

1. Login in to eDiscovery Platform as superuser or another System Manager user.
2. Go to System > Support Features.
3. Choose Property Browser from the dropdown menu and clear the values for esa.ldap.connectionPassword.enc:
   1. Name of property to change: esa.ldap.connectionPassword.enc
   2. New value: leave blank
   3. Check the box for Confirm change
   4. Click Submit
4. Add the clear-text password to the esa.ldap.connectionPassword setting:
   1. Name of property to change: esa.ldap.connectionPassword
   2. New value: enter clear-text password
   3. Check the box for Confirm change
   4. Click Submit
5. Validate with LDAP login to eDiscovery Platform. 

Scenario 2:

1. Login in to eDiscovery Platform as superuser or another System Manager user.
2. Go to System > Support Features.
3. Add the clear-text password to the esa.ldap.connectionPassword setting:
   1. Name of property to change: esa.ldap.connectionPassword
   2. New value: enter clear-text password
   3. Check the box for Confirm change
   4. Click Submit
4. Validate with LDAP login to eDiscovery Platform

• As of eDiscovery Platform 8.2, the LDAP authentication password needs to be set through the System Support Features Property Browser, using the esa.ldap.connectionPassword setting. The user will enter a cleartext password that system will encrypt and store.
• The previously used esa.ldap.connectionPassword.enc setting is now ignored. In this scenario, the esa.ldap.connectionPassword setting will now be entered and encrypted automatically.

• Post-upgrade configuration requires the use of Property Browser from System > Support Features as described in the Solutions below.
• To set up a new LDAP configuration, you must use System > Support Features. See Article 000115760 

**NOTE** Due to LDAP not working, a local account such as the default "superuser" account will need to be used to login to the eDP user interface to perform either of the solutions below.