"Failed to parse MetaData" during EVSVR DumpSaveset or DumpSISPart operation

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Article ID: 100033023

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Updated On:

Description

Error Message

See DTrace excerpt below of process EVSVR:

[5732] (evsvr) <9380> EV:H Unable to parse the XML data supplied, error (0xc00ce558):-|>> XML document must have a top level element.|

See EVSVR report excerpt below:

ERROR: Failed to parse MetaData. No metadata available.

Cause

Metadata is missing on one or more archived items on Hitachi storage.

Resolution

This issue has been addressed in the following release:
 
Enterprise Vault 12.1.1 Release
http://www.veritas.com/docs/000116523

Issue/Introduction

Unable to retrieve or dump specific archived items from Hitachi storage due to missing metadata.

Additional Information

ETrack: 3896325
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