'This file was generated using an evaluation version of Muhimbi's Document Converter' occurs when viewing documents in Native view

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Article ID: 100033094

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Updated On:

Description

Error Message

This file was generated using an evaluation version of Muhimbi's Document Converter.

Cause

The error listed above occurs when any of the following conditions apply:

  • The installation of the Muhimbi Document Converter is corrupt
  • The license file for the Muhimbi Document Converter is missing

Resolution

Please contact Enterprise Vault eDiscovery Platform Technical Support for assistance in correcting the issue.

Issue/Introduction

The eDiscovery Platform interface may display the following error when viewing a document in Native view.

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