Users receive read receipts when the Enterprise Vault Mailbox Policy is configured to Archive unread items.
Article ID: 100033374
Updated On:
Description
Error Message
Example 1:
Example 2:
Resolution
Prevent Outlook from Answering Read Receipt Requests:
Change what happens when you receive a read receipt request
Create Mail Flow or Transport Rules:
Mail flow or transport rules
OR
Create Outlook rule to move or delete read receipts:
Automatically move or delete older items with AutoArchive
Change what happens when you receive a read receipt request
OR
Create Mail Flow or Transport Rules:
Mail flow or transport rules
OR
Create Outlook rule to move or delete read receipts:
Automatically move or delete older items with AutoArchive
Issue/Introduction
If mail items are sent requesting a read receipt, and the Enterprise Vault Exchange Mailbox Policy is configured to Archive unread items, the recipient(s) will be prompted with a read receipt confirming he or she viewed the message after the items have been archived.
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