"422226 Could not delete task 0.27.6.XXX" because it is active and could not be stopped

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Article ID: 100033433

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Updated On:

Description

Error Message

[#422226] Could not delete task {0} because it is active and could not be stopped

Cause

The most common cause is the Collection Task has been used in an active Collection Set.

Resolution

1. Determine if the Collection Task has been used in a Collection Set.
•  Examine the Server log (D:\CW\Vxx\Logs\Server.yyyy-mm-dd.log for the following entry:

[#422226] Could not delete task {0} because it is active and could not be stopped

2. If the above condition exists in the server log, the Collection Task is linked to a Collection Set which must be deleted first.

In order to obtain a list of Collection Sets associated with a Collection Task, please contact Veritas Technical Support for assistance. 
Please refer to this technical article.

NOTE: If the server log has the error listed below, please refer to technical article:
https://www.veritas.com/docs/000020040

<< Server Log >>
[#424230] Unable to delete package data directory: \\\CollectedData\TEST\0.27.6.XXX-20130314-164558-066" target="_blank">\\\CollectedData\TEST\0.27.6.XXX-20130314-164558-066. 
Please ensure that it is reachable and not in use.
 

Issue/Introduction

When attempting to delete a Collection Task a pop-up window appears with the message:
"422226 Could not delete task 0.27.6.# # #"

Figure 1

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