Enterprise Vault Search Mobile edition restores items to "Restored Items" rather than the appropriate folder name for the language that is in use.

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Article ID: 100033520

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Updated On:

Resolution

Workaround

1)  Take a backup copy of the \Enterprise Vault\EVSearch\EVSearchClient\Mobile\Scripts folder on the Enterprise Vault Search Mobile edition server.
2)  Locate the EVS.mobile.min.js file in \Enterprise Vault\EVSearch\EVSearchClient\Mobile\Scripts and search for the line below:

i.RestoredItemFolderName="Restored Items"

3)  Change this line so that it now matches the following:

i.RestoredItemFolderName=RESTORE_FOLDER_NAME

4)  Save the EVS.mobile.min.js file.
5)  Close and reopen the browser on the mobile device.  Item restores should now take place to the correct folder name for the language selected.  The browser's cookies may need to be cleared if items continue to be restored to Restored Items after this change.
6)  To roll back the change, replace the modified copy of the EVS.mobile.min.js file with the backed up copy.

Solution

This issue has been addressed in the following release:
 
Enterprise Vault 12.1.2 Release
http://www.veritas.com/docs/000125196




Issue/Introduction

When users log into Enterprise Vault Search Mobile edition using a language other than English and then restore items to the mailbox, the restored items are placed in a folder named " Restored Items" rather than the appropriate folder name for the language that is in use e.g " Elementos Restaurados" for the Spanish language.

Additional Information

ETrack: 3907923