.

Enterprise Vault has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Enterprise Vault is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Enterprise Vault. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Enterprise Vault Sales representative or the Enterprise Vault Sales group to discuss these concerns.  For information on how to contact Enterprise Vault Sales, please see https://www.enterprisevault.com.
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

When all items of a document family are not included in a Production export and the excluded items used an Image Overlay for Native View, the Production export produces the excluded Image Overlayed items as an image rather than as a "Item not included in production" slipsheet as expected.

Solution

Enterprise Vault has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Enterprise Vault is committed to product quality and satisfied customers.

This issue is currently under investigation by Enterprise Vault. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Enterprise Vault Sales representative or the Enterprise Vault Sales group to discuss these concerns. For information on how to contact Enterprise Vault Sales, please see https://www.enterprisevault.com.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

ETrack: 3897054 JIRA: ESA-46402