"Number of Files in directory indexer/err is consistently above threshold" is reported under the indexer node

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Article ID: 100033579

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Description

Error Message

Index Threshold limit exceeded - 714=Directory threshold for {0.EN_US} exceeds; current count is {1.EN_US}

Cause

An accumulation of SQLite files under the \DataInsight\data\indexer\err path can lead to this issue.

Resolution

Note the MSU ID of the files in theĀ \DataInsight\data\indexer\err folder (the first set of numbers in the file name).

The MSU ID is the INDEX: in the idxcheck.0.log.

1. On the Indexer Node, check the idxcheck.0.log.

Example:

ERR] INDEX: 235 (D:/DataInsight/data/indexer/default/235/235)
[ERR] FILER: zebra
[ERR] SHARE: HoHome
[ERR] HELPER: 845
[ERR] INDEXDB: -1 (4.37 GB)
[ERR] DHASH: 163281264 (155.72 MB)
[ERR] FSSIZE: 25206521764772 bytes (22.93 TB)
[ERR] DIREVENTS: 88746 (create=97, read=88534, write=96, mkdir=19)
[ERR] OPEVENTS: 88746 (create=97, read=88534, write=96, mkdir=19)
[ERR] dentry: 3401692
[ERR] extension: 236
[ERR] segment_file: 2
[ERR] uentry: 5309
[ERR] ipentry: 62
[ERR] segment_batch: 71
[ERR] fentry: 30371869
[ERR] sentry: 1
[ERR] acl: 5772
[ERR] user_acl: 3906
[ERR] ace_search: 56655
[ERR] permdelta: 132029
[ERR] SEGMENTS: 2
[ERR] SEGSIZE: 6103040 (5.82 MB)
[ERR] INTEGRITY: ok
[ERR] STALE INDEXDB: 0 (0.00 Bytes), 0 file(s)
[ERR] STALE DIRHASH: 0 (0.00 Bytes), 0 file(s)
[ERR] STALE FILEHASH: 0 (0.00 Bytes), 0 file(s)
[ERR] STALE ACTINDEX: 0 (0.00 Bytes), 0 file(s)



2. If the Integrity is ok move the sqlite files from the \DataInsight\data\indexer\err folder to the \DataInsight\Data\inbox folder.

NOTE: If the Intergrity is not reported as ok, please open a support case with Veritas Technical Support for remedial actions.


3. From the Data Insight console: Settings > Data Insight Servers > Select and click the Indexer in question > Jobs > run the IndexWriterJob.

4. After the IndexWriterJob is completed, click on the Data Insight servers and check the status of the Health of the Indexer in question. It should be successful.

Issue/Introduction

The message "Number of Files in directory indexer/err is consistently above threshold" is reported under the indexer node.