Double-byte Character Sets (DBCS) characters in the file name display incorrectly in Enterprise Vault Search with Safari

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Article ID: 100033589

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Updated On:

Description

Error Message

There is no error message, the information is not displayed correctly.

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Resolution

This issue has been addressed in the following release available from Downloads

Enterprise Vault 12.1

Issue/Introduction

While downloading files in Enterprise Vault Search by using Safari, the DBCS characters in the file name display incorrectly.

For Internet Explorer following two settings can be added to the webapp.ini file.

AllowNonAsciiFilenames = 1
URLEncodeFilenames = 1


For the Safari browser the settings do not correct the issue.

Additional Information

ETrack: 3870888 ETrack: 3869157